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Why listening is more important than talking

Why listening is more important than talking

In my last post, I shared some insights into how to have hard conversations. I heard from my client whose difficult conversation became an incredibly productive and constructive conversation rather than a conflict, which reminded me of an important component of why....
How to have a hard conversation

How to have a hard conversation

I used to hate hard conversations. Despise them. Do you? Who doesn’t? But here’s the game-changer – you don’t have to hate them. Communication, good or bad, serves a serious purpose. It’s to connect. To innovate. To move forward. To create. Even when you...